Shipping Policy
Delivery Times
We try to deliver within 1-5 days of placing your order. However we love customers to leave us instructions on the order. If we can leave the firewood in a certain place, or any times/dates that are convenient or requested please give us a call on (08) 8166 2681.
Refund Policy
WE PROMISE YOU WILL BE HAPPY WITH YOUR FIREWOOD IF NOT IT'S MONEY BACK GUARANTEE!
Lumbajak‘s Firewood quality guarantee all of our products – if you are not entirely satisfied with your purchase, we’re here to help.
If your order has been delivered and you are not happy with the firewood we supplied, please call us on 8166 2681 so we resolve the issue. The firewood can be replaced at no additional cost or completely reimbursed.
Cancellation / Return / Exchange Policy
WE PROMISE YOU WILL BE HAPPY WITH YOUR FIREWOOD IF NOT IT'S MONEY BACK GUARANTEE!
Lumbajak‘s Firewood quality guarantee all of our products – if you are not entirely satisfied with your purchase, we’re here to help.
If your order has been delivered and you are not happy with the firewood we supplied, please call us on 8166 2681 so we resolve the issue. The firewood can be replaced at no additional cost or completely reimbursed.
