Return Policy.

All returns must be verified before goods are returned, please contact us before returning your item.

When exchanging your goods, the item must be returned in original new condition (unless faulty) without any signs of wear, user damage, no odor's can be present on item and tags must be in place, please do not damage the item package.

Exchanged item needs to be received and verified by staff before exchange is made and reposted.

There is no exchange for UGG BOOTS if wrong size has been ordered. 

RETURNS AND TERMS AND CONDITIONS

All returns must be verified before goods are returned, please contact us before returning your item.

Returning goods to the sender you no longer wish to purchase the item you have received or you would like to exchange for another item, the item must be returned in original new condition without any signs of wear, user damage, no odor's can be present on item, tags must be in place, serial numbers must match the item you purchased from us, buyer is to cover return postage costs (if item was not faulty) and re post cost from warehouse for exchange item.

Items that have been used and damaged cannot be returned to us through no fault of our store.

Items that have been returned to us after inspection, the item is found to be tampered with in any way and would not allow us to resell the item in a brand-new condition. The item will not be excepted and will be returned at buyers’ expense.